Privacy Policy
At KwaClean, we take your privacy very seriously. This Privacy Policy explains how we collect, use, and protect your personal information when using our mobile car wash app.
We collect the following information to provide our services:
Personal Information: Name, phone number, email
Location Data: To identify where to deliver the service
Vehicle Details: Type of vehicle and requested services
Vehicle Photos (Optional): If you choose to upload them
Booking Details: Date, time, and other relevant info
We use your data for the following purposes:
Providing the car wash service at your selected location
Communicating with you about bookings and appointments
Improving our services and user experience
Sending notifications regarding your booking status
Processing payments and generating invoices
Enforcing a daily booking limit per user
We are committed to protecting your privacy:
We do not sell, rent, or trade your personal information
Data is only shared with the wash team for service delivery
Location data is used solely for service provision
Uploaded photos (if any) are securely stored and never shared
Information may be disclosed if required by law
We implement strong security measures to protect your data:
SSL encryption during data transmission
Limited access to authorized staff only
Ongoing monitoring for suspicious activity
Regular backups to ensure service continuity
You have the right to:
Access: Request a copy of your stored data
Correction: Update or correct your personal information
Deletion: Request account and data deletion
Restriction: Request limits on data processing
Portability: Request a portable copy of your data
Objection: Object to processing for specific purposes
We retain data based on the following:
Account Info: As long as the account is active
Booking History: 1 year for auditing purposes
Vehicle Photos: Deleted automatically after 30 days
After Deletion: All user data is erased within 30 days
We may update this policy occasionally
Major changes will be communicated through the app or email
Updates take effect immediately once published
Continued use means acceptance of the updated policy
For questions or to exercise your rights:
Contact us directly through the app
We respond within 48 hours
Our support team is ready to assist
We respect your rights and privacy